Frequently Asked Questions

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Intruder Alarm Questions

Does your company provide a 24 hour call out service?

Yes, as per NSI we supply a 24 hour call out response.

Can your alarm installer provide police response?

Yes, we are a ACPO Police compliant company.

Is your alarm company insurance approved?

Yes, as an NSI Gold accredited company we are insurance approved. Check HERE

How much does an alarm cost?

We provide a free no obligation survey and quotation.

How long will the external siren ring for when the alarm goes off?

As per British standards the external sounder will only ring for 15mins with a built in cutoff.

Can I use more than one external sounder?

Yes, you can have multiple sounders on your system.

CCTV Questions

Can I view my cameras from a smartphone?

Yes, all our systems are capable of smartphone and tablet integration.

Can the cameras view at night time?

Yes, all our external cameras have built-in infrared.

Do I need a static IP address?

No, unlike other systems you do not require a fixed IP address, which will save money each month.

Fire System Questions

Can you take over the maintenance of our fire alarm?

Yes, there is no takeover fee.

Do you have any fire accreditation?

Yes, we are BAFE approved.

Can you install or maintain wireless fire alarms?

Yes, we use various wireless systems.